Welcome to our investor centre where you can learn more about our latest results, our strategy and find shareholder information.
CPP Group at a glance
CPP Group is a partner-focused global product and services company. We are well positioned across established and emerging financial services, mobile and travel markets with a strong heritage in delivering value for business partners and stakeholders.
pre-tax profit (+249%)
revenue generating partners
*2019 full year results (figures in brackets represent period-on-period constant currency change)
2019: Our year in review
In our annual results, we announced that we generated £138 million turnover, an increase of 26%, and attracted new customers at the highest level in the Company’s history with over 10 million customers worldwide. During 2019 we returned an operating profit of £1.6 million (2018: £0.2 million loss). This result is underpinned by cost and efficiency savings driven by the restructure and right-sizing in 2018 of our European markets. In addition, we developed new business partnerships, launched new product lines and made further investments in both our core technology capability and our InsurTech business Blink creating value for our partners and shareholders
Third year of double-digit revenue growth
Revenue in 2019 grew by 26%, which is the third straight year of double digit growth. This growth was been fuelled by our Indian and Turkish businesses; however we have also seen positive progress in our developing enterprises such as China and the UK. Our Indian market has once again been the star performer significantly growing revenue by 42% to £94 million and new business growth at an average of over 500,000 new customers per month. In addition to strong new business revenue, renewal revenue in India almost matches our UK back book and will surpass it in 2020. This creates a strong annuity stream. We expect to grow revenue further with a strong contribution from India, but with additional support from our other key markets including Turkey and China which both delivered double digit revenue growth.
Investing in technology
We understand the impact technology has on the successful creation of value within any organisation. Our focus is on being a technology-led business that invests in digital capabilities to deliver strategic advantage to our partners by enhancing their customer journeys and delivering commercial benefits. We have progressed the build of our global technology platform in partnership with an IT development company in India, the first phase of which is expected to be complete in mid-2020. This platform will initially service the front and back-end delivery in India; however, it will also provide a framework that can be easily replicated and deployed into our other markets. This will enable a nimble, responsive platform to be created by local specialists at a cost that is appropriate to that market. In addition, this platform enables us to migrate away from legacy UK based platforms to further reduce costs and increase efficiencies.
Value-based markets and partnerships
We operate a business to business to consumer model and recognise that the key to our success is the strength of the reciprocal business partner relationships that we build and nurture. Our priority is to establish, maintain and extend our strong relationships with market-leading partners that have large accessible customer bases. Our active business partners have increased 50% in 2019, including partnerships with American Express in India, BoCom in China and DenizBank in Turkey. Groupwide our existing and new partners give us potential access to over 200 million customers. The acquisition of the UK insurance broker, Business & Domestic Insurance Services, in 2019 has provided established product lines which, in combination with our innovative propositions, will grow our regulated business in the UK, whilst in Canada we are growing our customer base through a new partnership with Manulife.
New products and capabilities
We further diversified our Indian business to extend our deep relationships with existing business partners through the launch of a new health and wellness product line, LivPlus, generating over £13 million in new revenue in 2019, having only launched the product in May 2019.
The performance of Globiva (CPP owns a 61% stake) has exceeded expectations, forming partnerships with global brands (Tui, American Express and Ola) and colleague numbers increasing to over 2,400. Blink, our InsurTech business, has developed a pioneering parametric insurance platform which has the potential to transform the travel insurance market and other sectors in the future. It has been a breakthrough year for Blink with four partnerships live, with over 250,000 customers, and further progress is expected in 2020.
Preliminary Results Announcement
2019 Annual Report
Annual General Meeting
August / September 2020
Interim Results Announcement