CPP Group is a global, partner-focused, product and services group of companies with over 30 years experience in working with partners from the financial services and insurance markets.
We create technology–led products and services, all packaged up with a fully-managed brand enhancing customer experience, for our business partners that deliver commercial performance and generate loyalty through the delivery of meaningful solutions to their end customers.
With our headquarters in the northern digital powerhouse city of Leeds in the UK, we operate in 12 markets across Asia, Europe and Central America where our teams are deeply embedded in their local markets providing unparalled market expertise.
What we do
We provide our business partners with a truly holistic model to fulfil their revenue, profit and loyalty needs. We are specialists in sourcing, collaborating and integrating with third party product & service providers and insurers to source the most relevant products and services – we call this the ‘CPP Network’. We combine these with CPP’s own core product offerings and core capabilities to create bespoke, fully managed propositions for our business partners that deliver commercial and customer value.
Why we do it
Our philosophy is that we exist to offer our business partners more so that they can mean more to their customers; and we mean more to our business partners.
We aim to become an integral part of our partners’ business by having an unrivalled commitment to and knowledge of our partners and their customers at the core of our organisation. This enables us to offer more in terms of capabilities to transform their customer experience, to bring innovation to their business and create products at pace to deliver strong performance.
How we do it
Insight, collaboration and innovation are the beating heart of CPP Group, we work with our partners to create technology-led propositions to meet their needs and those of their customers.
We are guided by our business partner and customer needs and this gives us a powerful advantage in understanding their market, matched by exploring new ways of working and designing our commercial models to suit their local needs and challenges. This is facilitated by the ‘CPP Network’ where we continually source, integrate and manage a local and global network of insurers, technology and service & product providers and combine with our core capabilities to provide an agile and complete business partner experience.
Our propositions are sold to customers of large scale businesses through a business-to-business-to-consumer (B2B2C) model either through ancillary retail products linked to a partners’ core product or as wholesale products where the product is embedded as a benefit of a core business partner product.
What sets us apart?
We are market based
Our in-country teams make us agile, responsive and ready to identify opportunities for our business partners based on local market and consumer insights.
We have global strength
Our corporate centre enables the utilisation of shared capabilities, product development, digital delivery and best practice & governance to boost performance at a local level.
Our global business is built by talented and diverse colleagues in local markets and within our corporate centre who consistently collaborate to build synergies and share innovation.